Frequently Asked Questions

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General Questions

What does 'Better Human' mean?

At CandidateX we believe that everyone, irrespective of background, should be able to achieve their full potential. Our core and only value is 'to become a Better Human'.

As Better Humans, we can create access for all. We can have an impact through tools, resources, and a powerful inclusion-conscious network where all members derive value from each other, contributing to build a better tomorrow.

Do you offer an App for candidates?

Not yet, but very soon! Keep an eye on our roadmap and follow us across our social handles & newsletter to know exactly when the app will arrive.

What does 'removing bias' mean?

Human bias in the hiring process is a major factor which lessens the opportunity for underrepresented candidate groups, so we believe in highlighting skills and experience rather than background.

By systemically and consistently removing details from a CV which can lead to bias whether conscious or unconscious we can drastically improve the chances for diverse candidates.

What is CandidateX?

CandidateX creates inclusion-focused hiring solutions, designed to increase access to opportunities for underestimated talent.

At a product level we can be considered as a number of things; part job board, part DEI data analytics, part e-Learning platform...but ultimately we are a Talent platform with a DEI core focus. All hiring businesses supported by our platform are committed to enhancing their inclusion proposition, and are seeking diverse hires and insights.

Data Privacy

Can I share some of my diversity information, and not all?

Yes, of course. You are free to answer only the questions you feel comfortable sharing. Otherwise just choose 'prefer not to say'. You can revisit your responses here any time.

How do CandidateX use my data?

Our vision is to be recognised globally as the trusted platform for inclusion. We therefore can not stress enough the importance and the value we place in managing your data.

The way that CandidateX uses your data is simple. We segment your data to;

1) Provide you with a highly personalised candidate experience, relevant to your skills and experience, and the things that matter to you as a human being!

2) Provide hiring businesses with diversity insights (anonymised) so that they can identify areas for improving their inclusivity.

What is CandidateX's approach to data protection?

Protecting the data of our users is central to everything we do at CandidateX. It’s only through maintaining the anonymity of candidates that we’re able to develop the trust needed to collect honest feedback and generate meaningful insights.

We respect your privacy, and are committed to protecting your anonymity, and as such we have a thorough approach to data protection and privacy, and we continually assess how new features and technology might impact the security of user data ensuring our technology and processes meet the standards necessary to protect the data of our users.

We encourage you to read our Privacy Policy

Data Anonymisation

How is my CV anonymised?

Our Talent Intelligent Platform uses artificial intelligence to redact CV's. This AI has been trained to detect any information that can lead to conscious or unconscious biases.

What details are omitted from a CV?

We redact the following; Name, photo, location, age, schools & colleges, hobbies & interests, marital status.

Anything that may give way to bias on gender, ethnicity, nationality, socio-economic background, sexuality, age, disability.

How do you guarantee my anonymity?

We recognise the highly sensitive nature of the things you share with us and we value your trust above all else. All of the data you provide is collated and conveyed to employers in an aggregated and anonymised form.

We have a number of features to help ensure your anonymity, with a variety of access controls and dashboard visibility controls which ensure that your anonymity is protected.


How much does CandidateX cost for Recruiters

For all enquiries around publishing your vacancies, please contact us

How much does CandidateX cost for Candidates?

Absolutely nothing. All candidates registering with CandidateX are able to use the platform at no cost.

Our Partners


Determined to achieve a more equitable and inclusive workplace, the growing CX community shares a common belief system which keeps us focused on becoming the trusted inclusion brand with both the current and the future workforce.

We have huge community-centred plans, initially focused on a subject we are incredibly passionate about, social mobility and more precisely 'access'.

We believe that everyone, irrespective of background, should be able to achieve their full potential, and our ambition is to create access for all by serving our community with tools, resources and a powerful inclusion-conscious network where all members derive value from each other and contribute to building a better tomorrow. 

Our Clients

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